To renew your Pony Club membership just follow the steps below:

  • The quickest and safest way to renew your membership is via The Pony Club Member Portal. As an existing member, we will need to send you an email link and you should get this via the renewal reminders sent out 4 and 2 weeks prior to membership expiry.
  • If you cannot find this email, or have lapsed membership, please contact us via membership@pcuk.org and request a portal invite.
  • If you are unable to renew via the portal it is still possible to download and fill in a membership form. To do this, please visit our Find a Club page to download your Branch’s membership form and either email it to membership@pcuk.org or by post to The Pony Club, Stoneleigh Park, Kenilworth, Warwickshire, CV8 2RW.
  • Please note that it can take up to 10 working days to process from receipt of form.
  • Cheque payments are no longer accepted. Payment via debit/credit card only.
Dear all,

It has come to our attention that some parents are not finding the Basket easily on the portal to be able to pay for their renewals. We will look to add a message to clarify this on the Portal itself next week, but in the meantime please could you pass this message on to anyone who is having difficulties.

To renew, click ONCE on the Renew button and the renewal application will be added to the basket:

 

THE BASKET is in the TOP RIGHT corner of the screen:
CLICK VIEW BASKET:
You can proceed to pay from here. The change we will be making will be to move the “Membership renewal … added to your basket” to appear AFTER the Renewal button has been pressed.

Secondly, some of you have queried the chaser emails sent this week. Apologies, many of the unpaid renewals are paid by the time you check them so if this has happened, please accept our apologies. We will not chase renewal payments for another couple of weeks to give parents time to complete, and for this message to trickle through. PLEASE NOTE: approvals are NOT required for renewing members; if you have renewing members listed in the email it is because they have not completed the payment process.

Kind regards,

The PELHAM Team